FAQs

  • Ordering artwork from my website is simple. Just browse the available pieces, add your chosen artwork to your cart, and follow the checkout instructions. You will receive a confirmation email once your order is placed.

  • Yes, custom framing is available to enhance and protect your artwork. You can choose from a variety of high-quality framing options that complement your piece. For more details on framing options and to add a custom frame to your order, please contact me directly. I will work with you to ensure your artwork is beautifully presented and ready to display.

  • I accept all major credit cards, PayPal, and other secure payment methods. Your payment information is safe and encrypted.

  • Processing time for each order is typically 3-5 business days. Shipping times vary based on your location but generally range from 5-10 business days for domestic orders. International shipping may take longer.

  • Each piece is carefully packaged to ensure it arrives in perfect condition. Prints are typically shipped in sturdy tubes or flat packaging, depending on the size and type of the artwork.

  • Yes, I ship worldwide. Please note that international shipping times may vary, and customs fees may apply depending on your country’s regulations.

  • All sales are final, and I do not accept returns. If your artwork arrives damaged, please contact me immediately to arrange a replacement.

  • Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status of your shipment online.

  • Yes, I am available for custom commissions. Please contact me directly with your ideas, and we can discuss your project in more detail.

  • All prints are produced using high-quality materials and professional printing techniques to ensure vibrant colors and longevity. The specifics can vary based on the type of print you choose.

  • If you have any additional questions, feel free to reach out to me through the contact form on my website or email me directly at reneeseraphine.art@gmail.com. I’m here to help!